Broker
- Property

Claims

We stand by our claims

Our approach to Accident and Health claims

The real test of any insurance company is the manner in which they manage claims. At QBE, our approach to accident and health claims is one of partnership with our customers throughout the entire process.

We recognise that communication is key. So we place a strong emphasis on understanding our customers needs and maintain a continuous dialogue throughout every stage of the claim. Working together we can readily identify the course of action required to provide the necessary support during what can sometimes be a very difficult and stressful period.

Our claims team has extensive knowledge and experience in handling all classes of claims. We ensure there is the right technical expertise and specialism in place to:

Provide a prompt and courteous response in all circumstances allowing us to make a clear and early response to the claim
Investigate each individual claim on its merits and client requirements
Settle valid claims with both speed and efficiency

QBE is committed to providing a claims service that delivers a positive and caring approach to our customers.

Claims Forms
	Cancellation & Curtailment Claim Form
	Delay / Missed Departure Claim Form
	Fatal Accident Claim Form
	Medical Expenses Claim Form
	Personal Accident Claim Form
	Personal Liability Claim Form
	Personal Property & Money Claim Form