Risk Management Essentials Questionnaire - RMEQ

QBE is dedicated to excellence in the Motor Fleet Risk Management process, through client interaction and a proactive approach we will help you to reduce motor claims costs within your organisation. Expert advice on managing work related road safety (WRRS) and accident prevention measures is paramount and we will work with you to analyse claims trends and promote cost effective, innovative solutions based upon the best available practice, codes and standards to ensure that the frequency and cost of your claims are at an absolute minimum.

A key element to this process is your support from a senior level and the process starts with completion of our Risk Management Essentials Questionnaire. The RMEQ contains 10 fundamental questions that will provide us with an overview of your compliance with the current requirements and best practice. We invite you to respond as openly as possible. The questions are based on an HSE publication, Driving at Workmanaging Work Related Road Safety. Although it is not an exhaustive list, these questions represent the salient points for each area covered.

Each section has several key questions which require a response "Yes" or "No". The text section that follows is an opportunity to support your response and is also a required field. If you answer "No" to any of these questions please ensure that you complete the text box with additional commentary on the reasons you consider that you are not compliant and why. Your responses will then be considered and you will be provided you with any perceived recommendations for improving your Driving at Work policies or procedures or general motor fleet risk management advice.

There may be a perceived need for an operational review relative to Driving at Work within your organisation, in this case we will provide you with more specific advice.

We thank you, in anticipation, for taking the time to consider and respond to these questions. If you have any queries whilst completing this questionnaire, please contact us at: motorrisk.management@uk.qbe.com.

Contact Details

* Indicates mandatory field

Company Name		*
Policy Number		*
Contact Name		*
Contact Telephone Number		*
E-mail address		*
Date		*
Number of locations		*
No of LGV's (7.5T-44T)
Number of LCV's (3.5T-7.5T)
Number of PCV's (>15 seats)
Number of PCV's (<15 seats)
Number of Cars
Number of pool vehicles		*
Cash Scheme (Yes/No)
Private vehicle use (Yes/No)
Hire vehicles (Yes/No)

* Indicates mandatory field

Questions (please answer all questions)
1	Health & Safety - Policy & Statement A. Does your health & safety policy and statement specifically cover work related road safety? Yes No B. Does it cover all employees who drive on business? Yes No C. Does it cover all aspects of driving that are contained in the Highway Code? Yes No D. Is it well publicised and does it make clear your expectations of how you expect your employees to drive when on business? Yes No Brief Comments (required)
2	Health & Safety - Responsibilities A. Is there a top level commitment to work related road safety in your organisation and is this responsibility clearly defined? Yes No B. Does the person who is responsible for WRRS have sufficient authority to exert influence? Yes No C. Are the persons named within your health & safety policy clearly identified detailing how, when and by whom the health & safety policy reviews will be carried out? Yes No Brief Comments (required)
3	Risk Assessment A. Do you carry out individual driver risk assessments for any work related driving activity? Yes No B. Are they carried out by a competent person with a practical knowledge of the work activities being assessed? Yes No C. Are the findings recorded and used to make the risk of someone being injured or killed as low as possible? Yes No D. Are the findings reviewed and revised when necessary? Yes No Brief Comments (required)
4	The Driver A. Are you satisfied that your drivers are competent and capable of carrying out their work in a way that is safe for them and other people? Yes No B. Are you entirely satisfied that every person driving on business, including permanent employees, temporary employees and agency drivers, have been risk assessed? Yes No C. Do they have the relevant experience AND hold the correct category of driving licence to drive the vehicle they use for business? Yes No D. Are you satisfied that your drivers are fit and healthy to drive safely and have completed a health questionnaire where appropriate? Yes No E. Do they all understand what is required of them when they are driving on business? Yes No Brief Comments (required)
5	Training A. Do you provide training and is this based on a risk assessment? Yes No B. you evaluate if the training is successful in reaching its objectives? Yes No C. Do you provide induction training to all drivers that includes the vehicles, routes and working practices? Yes No D. Do you provide training for those drivers who have been involved in a crash? Yes No E. Do you provide any form of behavioural assessment and training? Yes No Brief Comments (required)
6	Vehicles A. you satisfied that all vehicles used for business are fit for purpose? Yes No B. Do you consider NCAP safety ratings for all vehicles used on business? Yes No C. Do you ensure that privately owned vehicles used for business are correctly insured, serviced, roadworthy and, where the vehicle is over three years old, have a valid MOT certificate? Yes No D. Do you have maintenance arrangements in place for all vehicles used on business? Yes No Brief Comments (required)
7	The Journey A. Are all drivers given the required guidence for planning safe routes for all road and traffic conditions? Yes No B. Do you set realistic and achievable work schedules for your driving force that will enable them to complete their driving duties on your behalf within sufficient timescales and without compromising health & safety and road traffic laws? Yes No C. Do you take weather conditions into account where appropriate? Yes No Brief Comments (required)
8	Monitoring A. Do you ensure your work related road safety policy is effective? Yes No B. Do you record and monitor near miss events? Yes No C. Do you receive and analyse claims experience and other management information on a regular basis so that you are aware of the frequency and cost of claims? Yes No D. Do you promote a safe driving culture within your business? Yes No Brief Comments (required)
9	Company Literature A. Is all WRRS guidence and documentation provided signed for by each driver? Yes No And are they provided with a: B. Health & Safety Policy? Yes No C. Contract of Employment? Yes No D. Driver Handbook? Yes No E. Scene of Accident Information Pack? Yes No F. Provision for same day reporting of incidents so that you can notify your insurer early of their exposure to claims costs? Yes No G. A driver de-brief following each and every incident? Yes No Brief Comments (required)
10	Fleet Operator Affiliations Is your business currently affiliated to any organisations specialist in occupational road risk management, general road safety and/or accident prevention or a member of any trade association connected with motor fleet operations? Yes No Brief Comments(if required)

The author of this Questionnaire is QIEL. The author of this Questionnaire is protected under the UK Copyright law and under the relevant international treaties and conventions. Copyright vested in QBE Insurance (Europe) Limited.

"We aim to promote road safety measures on preventable accidents and assist with the reduction of the frequency and cost of claims. Our commitment to road safety initiatives will provide fleet operators with the opportunity to build a relationship and create a culture of change within their businesses aimed at enhancing current risk management practise & procedures and to ensure a continual focus on road safety"

Doug Jenkins,
Motor Fleet Risk Manager

Tel: + 44 (0) 7554 456 858
Email: Doug.Jenkins@uk.qbe.com